Terms and Conditions

Terms and Conditions

By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a reservation or using our facilities.

Booking and Reservations

  • All reservations are subject to availability and confirmation.
  • Guests must provide accurate personal and payment details when booking.
  • Bookings made through our website, phone, or third-party platforms are considered binding agreements.
  • A valid credit card may be required to guarantee your reservation.
  • Special requests are subject to availability and cannot be guaranteed.

Check-In and Check-Out

  • Check-in time: 2:00 PM | Check-out time: 12:00 noon on the following day.
  • Early check-in or late check-out may be available upon request and subject to additional charges.
  • Guests must present a valid photo ID and booking confirmation upon arrival.

Payment Policy

  • All prices are quoted in [Currency] and include applicable taxes unless stated otherwise.
  • Payments can be made by cash, credit card, or other accepted methods.
  • Deposits may be required for certain bookings or special rates.
  • Additional charges may apply for extra guests, amenities, or services.

Cancellation and No-Show Policy

  • Cancellations must be made within the timeframe specified in your booking confirmation.
  • Late cancellations or no-shows may incur a fee equivalent to one night’s stay or as specified in the booking terms.
  • Refunds (if applicable) will be processed according to the payment method used at the time of booking.

Guest Responsibilities

  • Guests are responsible for maintaining the condition of their room and hotel property.
  • Any damages or losses caused by guests may result in additional charges.
  • Illegal activities, disruptive behavior, or violation of hotel policies may lead to immediate eviction without refund.

Hotel Rights

  • The hotel reserves the right to refuse service or cancel reservations at its discretion.
  • We may modify room rates, packages, or amenities without prior notice.
  • In case of unforeseen circumstances, the hotel may relocate guests to an equivalent or superior property.

Liability

  • The hotel shall not be held responsible for loss, theft, or damage to guests’ belongings.
  • Guests are advised to use the in-room safe for valuables.
  • The hotel is not liable for delays, cancellations, or damages caused by events beyond its control (e.g., natural disasters, government actions, or technical failures).

Use of Website

  • All content on our website is the property of [Hotel Name] and protected by copyright laws.
  • Users may not copy, modify, distribute, or exploit any part of the website for commercial purposes without written consent.
  • We reserve the right to modify or remove website content at any time without prior notice.

Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described therein.

Governing Law

These Terms and Conditions are governed by the laws of [Country/State]. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Location].

Amendments

We may revise these Terms and Conditions from time to time. Updated versions will be posted on our website, and continued use of our services constitutes acceptance of the changes.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: support@[domain]
Phone: +1 234 5647
Address: [Hotel Address]

Effective Date

November 2025